UQ0303

How much support do universities provide if students struggle academically?

Available support varies by university, faculty, and course, but it may include asking the instructor questions, supplementary classes or tutorials, learning-support offices or academic advisers, and peer tutoring. An appointment may be required, so if you are concerned about your grades or attendance, contact the instructor or a support office early. The type and amount of support are not guaranteed to be the same everywhere.

Key points

  • You may be able to ask an instructor questions after class or during office hours.
  • Supplementary support, help with foundational subjects, academic advising, and peer tutoring may be available.
  • If you have concerns, contacting an instructor or learning-support office early can help you identify available support.

Things to check

  • The name, eligibility, hours, and booking process for support vary by university, faculty, course, and academic year; check the institution’s official information.