Should I ask current students whether they actually use the university’s support services?
Yes, it is worth asking. Current students can tell you whether support services are actually used, how easy they are to access, and what they found helpful or difficult—details that official descriptions may not show clearly. However, experiences vary by year, faculty, and personal circumstances, so compare answers from several students and verify the service details and eligibility through official information.
Key points
- Ask not only whether students use a service, but also how easy it is to apply and what their experience was like.
- Do not treat one student’s experience as representative; compare views from several students.
- Ask about specific services, such as counseling, academic support, or financial assistance.
Things to check
- Eligibility, application procedures, and availability may differ by university, faculty, and academic year, so confirm the current details in official information.