What should parents ask about student support if their child is shy or anxious?
Parents should ask whether the university offers counseling, health services, disability or accessibility support, and academic advising, as well as how to contact them, whether appointments are required, how confidentiality works, and whom to contact in an urgent situation. They should also ask about orientation, small-group or peer support, and the process for requesting help if attending classes or participating socially is difficult, while checking whether the student can use the services independently.
Key points
- Confirm the types of support, access procedures, possible costs, and the scope of confidentiality.
- Ask about accommodations and procedures for difficulties with coursework, attendance, or participation.
- Check whether there is support during the transition into university, such as orientation, peer support, or follow-up.
Things to check
- Support names, eligibility, application procedures, and coverage vary by university, faculty, academic year, and student circumstances, so check official information.