Will artificial intelligence make broad business skills less valuable?
Artificial intelligence may reduce the value of some routine business tasks, but it is unlikely to make broad business skills less valuable overall. Skills such as critical thinking, communication, collaboration, ethical judgment, strategic reasoning and understanding customers can help people use AI effectively, assess its output and make responsible decisions. AI literacy may become an important complement to these skills.
Key points
- Broad business knowledge can help graduates connect AI tools with organisational goals and practical decisions.
- Human skills remain relevant where work involves ambiguity, relationships, leadership, negotiation or accountability.
- Students may benefit from combining business fundamentals with data, digital and AI-related knowledge.
Things to check
- The balance between technical and broader skills varies by industry, role, organisation and how AI is adopted.
- The specific skills emphasised in a course should be checked in its current official curriculum information.