How are management students assessed on handling workplace conflict?
Management students may be assessed on handling workplace conflict through case studies, role-play or negotiation simulations, group projects, presentations, reflective writing, and sometimes exams. Assessment can consider how well they identify causes, communicate with stakeholders, manage emotions, negotiate solutions, apply ethical and organisational principles, and justify decisions using relevant evidence.
Key points
- Tasks may involve analysing a workplace scenario, mediating between parties, or proposing a conflict-management plan.
- Marks can reflect communication, listening, problem-solving, teamwork, professionalism, and the quality of reflection.
- Some assessments use individual work, while others assess collaboration and performance in a simulated team setting.
Things to check
- The assessment format and weighting depend on the university, module, level of study, and course specification; check the official module or assessment information for precise details.